- media = forest. technology = trees.
- media sees things from an end-user/human culture perspective.
- technology = 10% of picture. perfectly understood (concrete).
- media = 90% of picture. imperfectly understood (abstract).
- presents design as a verb, not a noun (Clement Mok).
- avoids "shovelware." avoids dot.com bomb 2.0.
- suggests ways to work with the web, not against it.